National Autism Resources - Shipping Policy

We ship free! We offer free shipping on orders over $59.00 in the contiguous United States.  Some exclusions apply including special orders and over-sized items. Products with a truck symbol indicates they require special shipping and do not qualify for free shipping.

We ship fast! Most orders ship out the same business day if they are placed before 6 pm EST. Most orders placed after 6 pm ship out the next business day.

We ship accurately! Our shipments arrive correctly with a 99.8% accuracy rate!

Shipping is by UPS or US Mail we offer both Priority and Ground shipping options. Ground shipping usually takes 3-5 business days for delivery. We don't want to make money on our shipping! All shipping charges are based by weight.

Damaged Products or Mistakes with Your Order
If you receive any product that is damaged, or have an item missing from your order, then you must notify us within 10 days of receipt. We appreciate your business and will work with you to make sure your issue is resolved quickly.

International Orders

We ship to many countries throughout the world. We use the US Postal Service, DHL, or UPS for international orders. We can not guarantee delivery times but do our best to ship out in a timely manner.

Please note: international customers are responsible for any additional duties, taxes, or fees.